The Haus

Wednesday, August 27, 2003

Kudos to ViewSonic -- 6:39 pm CST, Update by A.T. Hun

I recently bought a ViewSonic A90f+ monitor at Best Buy which naturally came with a mail-in rebate. Unfortunately, one of BB's trained monkeys put another sticker over the UPC and serial number barcodes which were supposed to be sent with the rebate form. I contacted ViewSonic and they said to send everything directly to them with a certain case number. I just now received a phone call from a very pleasant woman telling me that they had received my information, everything was OK, and they were forwarding everything to their rebate center. That's right, a phone call just to tell me they had everything. That's the kind of customer service that will make me a repeat customer.

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