Friday, August 13, 1999

Retail Blues -- 10:47 am CST, Update by A.T. Hun

Ars Technica's Caesar posted an editorial entitled When Will Retail Die?. If you are like me and have had the displeasure of going into a Mega Computer Store^tm and trying to find the one salesperson who knows what he is talking about, you'll like this article. You pay more, you get less service, and you even get to pay a restocking fee, all for the pleasure of driving to a local superstore. Gee, thanks.

Personal experience: I recently upgraded my system and was looking for a new sound card and video card. I settled on two Creative Labs' products: the Graphics Blaster TNT AGP and SoundBlaster Live! Value. I went to a local superstore (which shall remain nameless other than the fact that their initials are the second letter of the alphabet), only to find that the products cost twice as much as they would from Buy.Com (no affiliation, yadda, yadda). I even screwed up and ordered everything twice from Buy.Com, but I was able to return the stuff and get a refund, no problems at all. The only thing I can't do online is make an "impulse" buy (see it, buy it, take it home now). In all honesty, that's probably just as well.

News for 08/13/1999

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