The Haus

Monday, September 9, 2002


Got home from a weekend away, fire up the PC about 7:45 pm, and am greeted by a lack of DHCP server on the Road Runner network. Call tech support, and they tell me "There's a problem in your area -- our technical staff is working on it." I fire up the PC this morning at 7 am and the stupid thing is still down.

Okay -- anyone wanna lay a bet that those *people* didn't lay a single finger on any equipment until 8 am this morning? Yes, I'm POed. I actually NEEDED the stupid cable modem to WORK last night. Now I get to try to find another time to get some work done. Thanks Time Warner. I appreciate the support.

Update: Oh, it gets better: TW RR network status page indicates that it's been down all night, with "planned maintenance" for 3am on the 10th. I'm paying $50 for this? Where the heck is the backup server so I don't need to go through this?

News for 09/09/2002

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